Contact Our Staten Island Team

Emergency or question, big job or small - here is how to reach us. Phones are answered by a real person 24 hours a day, every day.

© OpenStreetMap contributors

Where We Dispatch From

United Water Restoration Group of Staten Island
318 Lake Avenue
Staten Island, NY 10303

Crews leave from here for every neighborhood we cover. If you have water moving right now, calling is faster than driving over — we would rather meet you at the property.

While You Wait for the Crew

Only where it is safe to do so. None of it is worth an injury.

Worth doing

  • Shut off the water at the source or the main valve if you can reach it safely
  • Cut power to affected rooms at the breaker if outlets or appliances got wet
  • Move photos, electronics, and valuables somewhere dry
  • Take photos and video before you move anything large — your claim will thank you

Leave alone

  • Use a household vacuum on standing water
  • Walk under sagging ceilings or across buckled floors
  • Leave wet rugs sitting on hardwood
  • Wait to see if it dries out on its own — it will not

Request Service Online

Tell us what happened and we will call you right back. For emergencies, calling (347) 604-6200 is always fastest — we answer 24/7.

A member of our office team answering a service call

A United Water Restoration Group of Staten Island van heading out on an emergency call at sunset

In Case of Property Damage, Call:

347-604-6200

We answer around the clock and dispatch from right here in Staten Island.

IICRC Certified · Water · Fire · Mold · 24/7 Emergency Response