Contact Our Staten Island Team
Emergency or question, big job or small - here is how to reach us. Phones are answered by a real person 24 hours a day, every day.
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Where We Dispatch From
United Water Restoration Group of Staten Island318 Lake Avenue
Staten Island, NY 10303
Crews leave from here for every neighborhood we cover. If you have water moving right now, calling is faster than driving over — we would rather meet you at the property.
What We Can Help With
Say which of these it is when you call, or read one first.
Areas We Cover
Same crews and the same phone number across Staten Island.
While You Wait for the Crew
Only where it is safe to do so. None of it is worth an injury.
Worth doing
- Shut off the water at the source or the main valve if you can reach it safely
- Cut power to affected rooms at the breaker if outlets or appliances got wet
- Move photos, electronics, and valuables somewhere dry
- Take photos and video before you move anything large — your claim will thank you
Leave alone
- Use a household vacuum on standing water
- Walk under sagging ceilings or across buckled floors
- Leave wet rugs sitting on hardwood
- Wait to see if it dries out on its own — it will not
Request Service Online
Tell us what happened and we will call you right back. For emergencies, calling (347) 604-6200 is always fastest — we answer 24/7.
