Most restoration companies dry your home, tear out the damage, and leave you to find a contractor. We do not. Our reconstruction team picks up exactly where mitigation ends - drywall, flooring, trim, cabinets, paint - so one team carries your home from disaster back to finished.
One company from emergency call to final coat of paint
Drywall, flooring, carpentry, cabinets, and painting
Scope and pricing aligned with your insurance claim
Licensed and insured for work throughout New York City
While You Wait for the Crew
A few minutes of the right first moves can save thousands in damage. Here is what to do — and what not to do — before we arrive.
Do
Keep your insurance claim number handy
List damaged materials and finishes room by room
Save receipts for anything you replace out of pocket
Don’t
Start demolition before everything is documented
Pay large cash deposits to contractors you have not vetted
The hardest part of property damage is facing it on your own. You do not have to — from the first phone call, it is our job, not yours.
01
Step 01
You call, we answer
Any hour, any day, a real person picks up — not a machine and not a national call center. You describe what you are looking at, and from that moment it stops being your problem to solve on your own.
02
Step 02
We assess
Our crew works out how far it has really gone, including what you cannot see behind walls and under floors. You do not have to know what to look for, or guess how bad it is.
03
Step 03
We do the work
What comes out, what gets dried, what can be saved — those are our calls to make, and we explain each one as we go. Readings are recorded throughout, so nothing rests on you taking our word for it.
04
Step 04
You get your property back to normal
Our own team rebuilds what came out and hands the place back finished, with everything documented the way your adjuster expects it.
We Work With Your Insurance
Restoration is stressful enough without fighting through a claim alone. Our crews document everything — photos, moisture readings, and a clear scope of work — in the format adjusters expect, and we communicate with your insurance company throughout the job. You always know what is happening and what your policy covers before work begins.
What This Service Covers
Drywall and plaster repairFlooring replacement and refinishingInterior painting and trimCabinet and countertop installationRoof repair coordinationCode-compliant permits and inspections
The rebuild is where your house becomes your home again. We treat it that way - matched finishes, clean job sites, and a walkthrough before we call anything done.
Frequently Asked Questions
How fast can you respond to a reconstruction & build-back emergency in Staten Island?
Our crews are local and dispatch around the clock — no subcontracted call center. Call (347) 604-6200, tell us what you are seeing, and we will give you an honest arrival window for your address and talk you through what to do until the crew gets there.
Does insurance cover reconstruction & build-back?
In most cases yes, depending on your policy and the cause of the damage. We document everything, use the same estimating standards insurance companies use, and work directly with your adjuster so the claim goes smoothly.
How much does reconstruction & build-back cost in Staten Island?
Every job is different, so we start with an inspection and give you a clear written estimate before any work begins. When insurance is involved, our scope lines up with your claim — no surprise bills.
Why choose United Water Restoration Group of Staten Island?
We are local to Staten Island, certified to IICRC industry standards, available 24/7, and we handle everything from emergency cleanup through full reconstruction — one team, start to finish.