Even a small kitchen fire can push smoke through an entire house - into closets, ducts, and furniture three rooms away. Smoke residue is acidic and keeps damaging surfaces for weeks, and no candle or spray fixes the odor. Professional smoke cleanup does.
Smoke Damage Cleanup
Serving all of Staten Island · Open 24/7 · (347) 604-6200
Common Causes We See in Staten Island
- Kitchen and stovetop fires
- Furnace puff-backs coating rooms in soot
- Neighboring unit fires in attached homes
- Fireplace and chimney issues
- Small electrical fires with heavy smoke
While You Wait for the Crew
A few minutes of the right first moves can save thousands in damage. Here is what to do — and what not to do — before we arrive.
Do
- Wait for the fire department to clear the building before going back in
- Call your insurance company early — fire claims move better with an early start
- Keep receipts for anything you buy while displaced
- Let us board up openings and tarp the roof to prevent secondary damage
Don’t
- Wipe soot off walls or furniture — rubbing works it deeper into the surface
- Run the HVAC system — it spreads soot through the whole house
- Wash smoke-damaged clothing with regular detergent
- Throw anything away before it is documented for your claim
Crews are standing by in Staten Island right now.
Call (347) 604-6200How It Works
Here Is What Happens When You Call
The hardest part of property damage is facing it on your own. You do not have to — from the first phone call, it is our job, not yours.
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Step 01
You call, we answer
Any hour, any day, a real person picks up — not a machine and not a national call center. You describe what you are looking at, and from that moment it stops being your problem to solve on your own.
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Step 02
We assess
Our crew works out how far it has really gone, including what you cannot see behind walls and under floors. You do not have to know what to look for, or guess how bad it is.
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Step 03
We do the work
What comes out, what gets dried, what can be saved — those are our calls to make, and we explain each one as we go. Readings are recorded throughout, so nothing rests on you taking our word for it.
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Step 04
You get your property back to normal
Our own team rebuilds what came out and hands the place back finished, with everything documented the way your adjuster expects it.
We Work With Your Insurance
Restoration is stressful enough without fighting through a claim alone. Our crews document everything — photos, moisture readings, and a clear scope of work — in the format adjusters expect, and we communicate with your insurance company throughout the job. You always know what is happening and what your policy covers before work begins.
What This Service Covers
Soot removal from walls and ceilingsHVAC duct cleaning after smokeThermal fogging and ozone odor removalContents and fabric deodorizationSealing and repainting smoke-stained surfaces
The smell of smoke does not fade on its own - it soaks deeper. The sooner cleanup starts, the more of your home we can save.
Frequently Asked Questions
How fast can you respond to a smoke damage cleanup emergency in Staten Island?
Our crews are local and dispatch around the clock — no subcontracted call center. Call (347) 604-6200, tell us what you are seeing, and we will give you an honest arrival window for your address and talk you through what to do until the crew gets there.
Does insurance cover smoke damage cleanup?
In most cases yes, depending on your policy and the cause of the damage. We document everything, use the same estimating standards insurance companies use, and work directly with your adjuster so the claim goes smoothly.
How much does smoke damage cleanup cost in Staten Island?
Every job is different, so we start with an inspection and give you a clear written estimate before any work begins. When insurance is involved, our scope lines up with your claim — no surprise bills.
Why choose United Water Restoration Group of Staten Island?
We are local to Staten Island, certified to IICRC industry standards, available 24/7, and we handle everything from emergency cleanup through full reconstruction — one team, start to finish.
Smoke Damage Cleanup Near You
Mariners Harbor & Port RichmondSt. George & the North ShoreSouth Beach & Midland BeachNew DorpGreat KillsEltingville & AnnadaleTottenvilleNew Springville & Bulls Head
Other Services
Request Service Online
Tell us what happened and we will call you right back. For emergencies, calling (347) 604-6200 is always fastest — we answer 24/7.
