Water Damage Restoration in Great Kills

Name: United Water Restoration Group of Staten Island
Address: 318 Lake Avenue, Staten Island, NY, 10303
Telephone: (347) 604-6200
Price range: $$

Local crews · Open 24/7 · (347) 604-6200

Call (347) 604-6200 Request Service Online

Between coastal storms, aging plumbing, and finished basements, Great Kills homes see more than their share of water damage. Our crews arrive with truck-mounted extraction and commercial drying equipment to stop the damage before it spreads - and moisture meters to prove your home is actually dry, not just dry-looking.

Between the harbor, the marina, and thousands of family homes, Great Kills sees everything from waterfront storm damage to burst pipes in finished basements. Our crews cover Great Kills, Bay Terrace, and Richmondtown with round-the-clock emergency response.

Crews dispatch 24/7 from our Staten Island base at 318 Lake Avenue and cover all of Great Kills — one local team, no subcontracted call centers. See all services in Great Kills or read more about water damage restoration.

Common Causes We See in Great Kills

Burst or frozen pipes in winter cold snaps
Water heater and boiler failures
Washing machine and dishwasher supply line breaks
Roof leaks during nor'easters and heavy rain
Sewer backups in below-grade basements
AC condensation lines feeding hidden leaks

While You Wait for the Crew

A few minutes of the right first moves can save thousands in damage. Here is what to do — and what not to do — before we reach Great Kills.

Do

Shut off the water at the source or the main valve if you can reach it safely
Cut power to affected rooms at the breaker if outlets or appliances got wet
Move photos, electronics, and valuables somewhere dry
Take photos and video before you move anything large — your claim will thank you

Don’t

Use a household vacuum on standing water
Walk under sagging ceilings or across buckled floors
Leave wet rugs sitting on hardwood
Wait to see if it dries out on its own — it will not

Crews are standing by near Great Kills right now.

Call (347) 604-6200

Restoration technician preparing equipment at the van

Our Process

1

You call, we answer

Any hour, any day, a real person picks up — not a machine and not a national call center. You describe what you are looking at, and from that moment it stops being your problem to solve on your own.
2

We assess

Our crew works out how far it has really gone, including what you cannot see behind walls and under floors. You do not have to know what to look for, or guess how bad it is.
3

We do the work

What comes out, what gets dried, what can be saved — those are our calls to make, and we explain each one as we go. Readings are recorded throughout, so nothing rests on you taking our word for it.
4

You get your property back to normal

Our own team rebuilds what came out and hands the place back finished, with everything documented the way your adjuster expects it.

We Work With Your Insurance

Our crews document everything — photos, moisture readings, and a clear scope of work — in the format adjusters expect, and we communicate with your insurance company throughout the job. Great Kills homeowners always know what is happening and what their policy covers before work begins.

Technician walking a homeowner through the insurance scope on a tablet

Frequently Asked Questions

How fast can you respond to a water damage restoration emergency in Great Kills?

Our crews are local and dispatch around the clock — no subcontracted call center. Call (347) 604-6200, tell us what you are seeing, and we will give you an honest arrival window for your address and talk you through what to do until the crew gets there.

Does insurance cover water damage restoration?

In most cases yes, depending on your policy and the cause of the damage. We document everything, use the same estimating standards insurance companies use, and work directly with your adjuster so the claim goes smoothly.

How much does water damage restoration cost in Great Kills?

Every job is different, so we start with an inspection and give you a clear written estimate before any work begins. When insurance is involved, our scope lines up with your claim — no surprise bills.

Why choose United Water Restoration Group of Staten Island?

We are local to Great Kills, certified to IICRC industry standards, available 24/7, and we handle everything from emergency cleanup through full reconstruction — one team, start to finish.

Water Damage Restoration in Nearby Areas

Mariners Harbor & Port Richmond St. George & the North Shore South Beach & Midland Beach New Dorp Eltingville & Annadale Tottenville New Springville & Bulls Head

Other Services in Great Kills

Fire & Smoke Damage Restoration Mold Remediation Reconstruction & Build-Back Emergency Water Extraction Flood Damage Cleanup Sewage Backup Cleanup Storm Damage Cleanup Smoke Damage Cleanup Appliance Leak Cleanup

Request Service Online

Tell us what happened and we will call you right back. For emergencies, calling (347) 604-6200 is always fastest — we answer 24/7.