Fire & Smoke Damage Restoration in New Dorp

Name: United Water Restoration Group of Staten Island
Address: 318 Lake Avenue, Staten Island, NY, 10303
Telephone: (347) 604-6200
Price range: $$

Local crews · Open 24/7 · (347) 604-6200

Call (347) 604-6200 Request Service Online

After the FDNY leaves, the damage keeps working against you: soot etches surfaces, smoke odor soaks into everything, and the water used to fight the fire starts its own destruction. We secure your property the same day and handle every step from cleanup through rebuild.

New Dorp, Oakwood, and Grant City mix older beach bungalows with newer family homes - and both kinds flood, burn, and grow mold in their own ways. From New Dorp Lane storefronts to quiet side streets near the beach, our crews handle it all with the same urgency.

Crews dispatch 24/7 from our Staten Island base at 318 Lake Avenue and cover all of New Dorp — one local team, no subcontracted call centers. See all services in New Dorp or read more about fire & smoke damage restoration.

Common Causes We See in New Dorp

Kitchen and cooking fires
Electrical fires in older wiring
Heating equipment and space heater fires
Lightning strikes and storm-related fires
Candle and smoking accidents
Dryer vent lint fires

While You Wait for the Crew

A few minutes of the right first moves can save thousands in damage. Here is what to do — and what not to do — before we reach New Dorp.

Do

Wait for the fire department to clear the building before going back in
Call your insurance company early — fire claims move better with an early start
Keep receipts for anything you buy while displaced
Let us board up openings and tarp the roof to prevent secondary damage

Don’t

Wipe soot off walls or furniture — rubbing works it deeper into the surface
Run the HVAC system — it spreads soot through the whole house
Wash smoke-damaged clothing with regular detergent
Throw anything away before it is documented for your claim

Crews are standing by near New Dorp right now.

Call (347) 604-6200

Fire and smoke damage inside a home before restoration

Our Process

1

You call, we answer

Any hour, any day, a real person picks up — not a machine and not a national call center. You describe what you are looking at, and from that moment it stops being your problem to solve on your own.
2

We assess

Our crew works out how far it has really gone, including what you cannot see behind walls and under floors. You do not have to know what to look for, or guess how bad it is.
3

We do the work

What comes out, what gets dried, what can be saved — those are our calls to make, and we explain each one as we go. Readings are recorded throughout, so nothing rests on you taking our word for it.
4

You get your property back to normal

Our own team rebuilds what came out and hands the place back finished, with everything documented the way your adjuster expects it.

We Work With Your Insurance

Our crews document everything — photos, moisture readings, and a clear scope of work — in the format adjusters expect, and we communicate with your insurance company throughout the job. New Dorp homeowners always know what is happening and what their policy covers before work begins.

Technician walking a homeowner through the insurance scope on a tablet

Frequently Asked Questions

How fast can you respond to a fire & smoke damage restoration emergency in New Dorp?

Our crews are local and dispatch around the clock — no subcontracted call center. Call (347) 604-6200, tell us what you are seeing, and we will give you an honest arrival window for your address and talk you through what to do until the crew gets there.

Does insurance cover fire & smoke damage restoration?

In most cases yes, depending on your policy and the cause of the damage. We document everything, use the same estimating standards insurance companies use, and work directly with your adjuster so the claim goes smoothly.

How much does fire & smoke damage restoration cost in New Dorp?

Every job is different, so we start with an inspection and give you a clear written estimate before any work begins. When insurance is involved, our scope lines up with your claim — no surprise bills.

Why choose United Water Restoration Group of Staten Island?

We are local to New Dorp, certified to IICRC industry standards, available 24/7, and we handle everything from emergency cleanup through full reconstruction — one team, start to finish.

Fire & Smoke Damage Restoration in Nearby Areas

Mariners Harbor & Port Richmond St. George & the North Shore South Beach & Midland Beach Great Kills Eltingville & Annadale Tottenville New Springville & Bulls Head

Other Services in New Dorp

Water Damage Restoration Mold Remediation Reconstruction & Build-Back Emergency Water Extraction Flood Damage Cleanup Sewage Backup Cleanup Storm Damage Cleanup Smoke Damage Cleanup Appliance Leak Cleanup

Request Service Online

Tell us what happened and we will call you right back. For emergencies, calling (347) 604-6200 is always fastest — we answer 24/7.